The Perinatal-Neonatal Quality Improvement Network (PNQIN) is the perinatal quality collaborative for Massachusetts.  We are an organization of providers, perinatal stakeholders, and Quality Improvement experts that seek to achieve measurable improvements in perinatal health outcomes and achieve perinatal health equity among Massachusetts families.  We realize that a critical piece of addressing inequities in perinatal care is to elevate the voices of patients, families, and community members in these efforts.  Therefore, we are seeking to hire a Patient and Family Engagement Coordinator!

*Requirement: Applicants must be MA resident*

This role is a part-time role (approximately 40 hours per month) and is almost entirely virtual except for occasional in-person events such as PNQIN summits (twice a year).  One of the main responsibilities of the Patient and Family Engagement Coordinator will be to recruit, hire, and oversee five  patients/community members in the development a Patient and Family Advisory Committee (PFAC) which will advise on PNQIN’s priorities.


  • Assist with recruitment of patient and community members for the PNQIN PFAC;
  • Meet with all interested community members to give an overview of PNQIN structure and activities, the PFAC program, and expectations for PFAC members;
  • Onboard new PFAC members and schedule initial monthly check-ins (along with a PNQIN team member) with ongoing follow-up to provide ongoing mentorship for PFAC members
  • Coordinate Lived Experience Integration Training through Momma’s Voices;
  • Co-lead monthly meetings with PFAC members including agenda setting, taking of minutes, and communications
  • Co-chair the PNQIN Advisory Board’s Patient and Family Engagement subcommittee
  • With the members of the PFAC, develop a charter for the PFAC
  • Partner with community organizations and groups to engage community members and spread awareness of PNQIN’s and hospitals’ programs and resources; and
  • Act as a connection between hospitals, PNQIN and PFAC members to link members to projects they are interested in and projects that request guidance or input from a person with lived experience.


  • Personal experience or experience directly supporting a family member who has given birth.
  • Experience engaging in community events, community organizations, etc.
  • Experience or knowledge of family and community engagement frameworks and practices
  • Ability to work with people of diverse races, ethnicities, languages, abilities, etc.
  • Passionate about health equity and addressing disparities in care
  • Prior experience with facilitating groups and providing oversight to other members of the PFAC
  • Prior experience in recruitment and hiring process preferred

Work hours/Compensation:

  • 40 hours per month (approximately)
  • Salary: $29/hour
  • Benefits not provided
  • Able to work remotely; no in-office work required

To apply, please send the following to Caroline Somerville (

  • A cover letter describing what appeals to you about this job and what experience you feel you can bring to the position
  • Resume